7 Steps to Create a Useful Knowledge Base | Planio
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7 Steps to Create a Useful Knowledge Base | Planio
What is a knowledge base? And why do you need one? Here’s the truth: Your customers want to help themselves Self-Service Best Practices: 7 Steps to Create a Useful Knowledge Base For Your Customers 1. Start with a plan 2. Choose who your knowledge base is for (or make multiple ones)
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