A car rental customer says he was banned for “one little mistake” — but the real reason was much more serious. Consumer ...

Read the shocking story of an Airbnb host charging $3,500 for a coffee stain and Airbnb's surprising response. Consumer ...

A couple says they missed their Carnival cruise through no fault of their own -- traffic caused this disaster. Now they want ...

Protect yourself from scam artists posing as Carnival Cruise Line customer service representatives with our essential tips ...

Are cruise ship passengers safe in Nassau? Read about the scams reported by travelers during their port visits. What's really ...

Michelle Couch-Friedman is the founder and CEO of Consumer Rescue. She's a dedicated investigative consumer reporter and caring advocate focusing heavily on travel-related issues and is the ombudsman ...

Consumer Rescue is dedicated to educating, defending, and protecting consumers. If you have a problem with a company and cannot resolve it on your own, you can ask our consumer advocacy team for help, ...

This is the team behind Consumer Rescue founded by consumer reporter and advocate Michelle Couch-Friedman. We're here to help consumers!

Learn how we helped a Hertz customer who found herself on the car rental company's Do Not Rent list after a credit card dispute.

Avoid car rental mishaps with these precautionary steps. Find out everything you need to know about renting a car and getting the best rate.

Carnival Cruise Line canceled the Greenland portion of the trip. So why won't Sandra's Cruise Tours refund her customer's shore excursions?