So, what should retailers know when it comes to ecommerce purchasing behaviors and delivery today, and how can they address these issues to avoid home delivery failures tomorrow? Consumers Will Keep ...

Delivery time is a key factor in the decision to shop with an ecommerce brand again, according to 87% of the 558 online shoppers Dotcom Distribution polled in May for its new study, How Fast Delivery ...

Multichannel Merchant’s Top Third Party Logistics Services (Top 3PLs) online searchable database/directory is compiled by Multichannel Merchant’s editors and is for merchants looking for expert ...

Whether a retailer is just starting in the path of omnichannel retailing or simply looking for ways to refine their existing strategy, these 5 examples should give a better idea of how to do it right.

Atlanta, Sept. 18, 2023 — Manhattan Associates Inc. today announced that Duluth Trading Company, a renowned casualwear, workwear and accessory retailer for men and women, has successfully implemented ...

GXO Logistics, which calls itself the world’s largest pure-play contract logistics provider, is acquiring third-party logistics firm PFSweb for $181 million in an all-stock deal, the companies ...

Some are calling scan & go the same as autonomous checkout, but they really have little in common. Here's how the two tech-powered processes differ.

Kroger and its data arm, 84.51, have launched a Science and Technology Solutions team. Two of its leaders explain more in this MCM podcast.

From standard distribution center functions like pick/pack/ship, packaging and putaway to carriers and shipping, reverse logistics, technology and systems, omnichannel and the customer experience, ...

This special feature covers the scope of ecommerce packaging waste and steps being taken by retailers, suppliers and governments to reduce it.

Best-practice companies design storage and inventory control processes and systems to meet current and future needs. Here are some tips.

/ Mike O’Brien has worked in journalism, marketing and public relations for … well, quite a while. At Multichannel Merchant he focuses on the world of direct-to-customer operations and fulfillment, ...