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She grabbed her phone and opened the language learning app right away. I smiled and did the same. We scootched our chairs together and each completed a lesson to meet our daily minimum requirement.
Speaking another language to accommodate non-English speaking customers/patients is great but alienating co-workers by not speaking English at work in an English speaking country is wrong, IMHO.
Speaking a second or even a third language can bring obvious advantages, but occasionally the words, grammar and even accents can get mixed up.
But when physicians don’t speak the same language as their patients, communication challenges can worsen the situation.
How to Fall in Love When You Don’t Speak the Same Language Multilingual relationships are a crash course in putting yourself out there.
We speak the same words, but they often lead to just-miss communications. For instance, we were once working with a very large sales force to investigate their call planning practices.