AI Chatbots are computer programs that use machine learning and natural language processing to understand and respond simulating human conversation. Find out how chatbots work.

To build a chatbot, you can take a machine learning approach or a linguistic rules-based approach. Here are the pros and cons of each.

Machine learning can be applied in different fields to create various chatbot algorithms, while NLP has the ability to pick up conversational cadences and mimic human conversation.

Scotiabank is bringing machine learning to its search function, prepping a chatbot that will be able to instantly answer complicated customer questions.

Ahead of its annual Build developer conference, Microsoft announced a slew of new features heading to its Azure Machine Learning service.

Since the creation of the first chatbot in 1966, researchers have noticed that even crude conversational abilities can encourage people to anthropomorphize and place trust in software.