And now 9 hours later the phone is stuck at 35% of the update. The phone shows the blue update screen with the Android robot and the arrows on the robot are turning.

Shortly after the Android 10 update, some owners of the Samsung Galaxy S10 have reported that their devices got stuck on a black screen and would no longer respond or turn on.

The bumper back update is the latest major software update for all Android phones, rolling out on Pixel handsets first.

Qualcomm’s $1,500 Smartphone for Snapdragon Insiders is still running Android 11 instead of the current release, Android 12. Owners also report it hasn’t received a security update beyond the ...