If you are a frequent shopper at Lowe's, it's worth knowing about its new AI Assistant, as it might come in handy for your ...

NEW YORK — The robots are coming. Lowe’s is testing whether new bots on wheels can improve its customer service, like helping a shopper find a match for something as simple as a nail.

These efforts have paid off, with Lowe’s experiencing an uptick in Pro customer sales. The segment achieved high single-digit comparable sales growth in the third quarter of fiscal 2024.

It’s also festooned with customer ratings all 9/10 or above, as well as a 4.5 star rating. The other major difference between Lowe’s result and the other two, is that it takes you directly to a ...

While Lowe’s focus on omnichannel performance across the home improvement customer journey gives it a competitive advantage over Amazon within its market segment, the real winners here are its ...

At Lowe’s, the maxim “the customer is always right” mostly rings true. According to the store’s policy, any restrictions on what customers can order for pick-up seem to be for larger-items ...

“With this acquisition, we are advancing our multi-year transformation of the pro offering,” Lowe’s CEO Marvin Ellison said in Wednesday’s statement. “We’re excited to welcome the FBM team and ...

Lowe’s Companies Inc. is buying a Santa Ana-based distributor of ceiling systems, commercial doors, drywall and metal framing ...

Lowe's is hopeful that this will inspire consumers to become more creative when it comes to home improvement, facilitating an evolution of the customer's shopping experience.