ServiceNow is rolling out a machine learning engine that's designed to predict outages, automate routing and workflow, predict outcomes, and benchmark performance. The engine, called the ...

Organizations that rely on Cornerstone to train and new skill their employees can now directly integrate their Cornerstone Learning solution with their ServiceNow® HR Service Delivery solution.

With the integration of Udemy’s “power skills” courses within Now Learning, ServiceNow is expanding its course catalog to cover a broad range of skills such as artificial intelligence ...

ServiceNow addresses fears about oversharing machine learning data in the cloud - SiliconANGLELeinwald and Karel van der Poel (pictured, left), general manager of the Performance Analytics ...