Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker.

October is Breast Cancer Awareness Month, and many fashion and beauty brands are giving back in a big way. Style and Beauty ...

Way back in 2022 I shared a post highlighting items made by artisans worldwide. I have since updated the list. However, the post contains a lot of items that I was interested in but had not used ...

Giving back has always been important to April and Scott Goodger. So when the husband-and-wife duo became Kitchen Wise and Closet Wise franchisees in 2021, supporting their community was immediately ...

For the last several years, Pride Month was a splashy marketing event for big brands. Stores adorned windows with rainbow flags, displayed LGBTQ-themed t-shirts and coffee mugs at their entrances, ...

New York (CNN) — For the last several years, Pride Month was a splashy marketing event for big brands. Stores adorned windows with rainbow flags, displayed LGBTQ-themed t-shirts and coffee mugs at ...